Shop Policies

Returns & exchanges

We don't accept returns, exchanges, or cancellations. Please contact us if you have any problems with your order.

Returns & exchange details

Unfortunately, because everything is made to order, We are unable to issue refunds.

We are not responsible for lost or damaged items during shipping. We do our best to package cookies with a lot of padding to prevent any breakage during transit.

Shipping policies

All boxes are shipped via USPS Priority Mail within 72 hours of when your order is received.

Shipping prices are based on weight and where it is going, so cookies being shipping to California versus New York might be more expensive.